IMPORTANT MESSAGE TO ALL OUR INTERNATIONAL CUSTOMERS
Due to the ongoing Pandemic Crisis, Australia Post is advising of significant delays in mail deliveries to many international destinations and further advising of suspension of mail transfers to several countries. This means that we cannot guarantee being able to deliver some international orders under this current situation which is being reviewed daily. We strongly suggest that you contact us via email on the following address email@example.com before placing an order and we will then advise as to whether we can fulfill your order at this time.
There has also recently been a major agreement between international mail carriers as to how merchandise can be shipped. Mustang Records is no longer able to ship single CD and DVD orders via a large letter service. All single CD and DVD orders must now be shipped via Economy service which means that we have had to adjust our shipping costs accordingly. Unfortunately, our hands are tied in this regard at this time, however, we are actively seeking out an alternative shipping service to rectify the situation.
Order Enquiries: Please email firstname.lastname@example.org if you experience any problems placing an order or with an order you have received. You can also contact us on 03 9408 1554 (from outside Australia +61 3 9408 1554).