MUSTANG RECORDS

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ABOUT OUR ONLINE STORE.

Welcome to the Mustang Records online store. This is a service to provide you, the music fan, the opportunity to purchase CDs and DVDs at a very fair price without leaving the comfort of your armchair, as well, we aim to provide an outlet for many of Australia's "roots" artists to reach the general public with their products.

We at Mustang Records have spent many hours searching the record companies' catalogues in an endeavour to find original recordings for the "roots" music fans to purchase as well as a limited range of quality re-recordings and we will continue to do so. How often have you seen a CD at a retail outlet and wished to purchase it but have no way of telling if the recordings are original? I'm sure we have all had our "fingers burnt" at one time or another by purchasing a CD which we believe to be "original recordings" (some even marked as such) only to find when we play the CD that they are inferior re-recordings or "live" recordings. One of the most common tricks by the trade is to mark the CD "Original Artists" but no indication that the recordings are in fact the original artist but not original recordings. Mustang Records checks out all the CDs that we purchase to determine if the recordings are original or re-recordings. If a CD contains re-recordings we will indicate such in our notes about the recording. In relation to re-recordings or "live" recordings, generally only re-recordings and "live" recordings of extremely good quality or of significant historic value will be offered for sale in our catalogue. Occasionally, a CD may slip under our guard and if it is later determined that the recordings are not "original", Mustang Records will make a full refund.

Mustang Records also aims to provide access to many hard to get recordings some of which have been released in very limited quantities. In addition, Mustang Records will provide access to many of the "roots" music re-issue labels such as Bear Family, Ace, Collectables Records, Sundazed, Rhino, Rockhouse, Rockstar, Collector's Choice and many others.

Another service Mustang Records aims to provide is our "Hard To Find" service. It is not possible to list every "roots" music recordings in our catalogue so if you don't find what you are looking for in our catalogue we may still have access to the recordings so by simply emailing your requests to we may be able to locate the particular artist or recordings you are seeking.

Our catalogue will generally be updated on a weekly basis so if you don't find anything you may be interested in, keep checking our catalogue for regular updates.

PAYMENT OPTIONS.

At Mustang Records we accept the following payment options:-

1. Diners Club.
2. Visa Card.
3. Mastercard.
4. Paypal.
5. Cheques drawn on Australian banks made out to Mustang Records Enterprises Pty Ltd.
6. Postal Notes in Australian dollars made out to Mustang Records Enterprises Pty Ltd.
7. Money Orders in Australian dollars made out to Mustang Records Enterprises Pty Ltd.
8. Direct Deposit - BSB 063503 A/c # 10261695
9. Cash - Only accepted in Australian dollars. (This method is not recommended but if used please ensure cash is wrapped in dark or at least heavy paper so that it is not visible when letter is held up to light. No responsibility will be accepted by Mustang Records if cash payment is "lost" in the mail).

SECURITY

Mustang Records catalogue provides complete integrated shopping cart solution with 128 bit SSL security. All credit card transactions are processed in Real Time via eWAY payment gateway. (Mustang Records does not have access to your credit card details). Generally, orders can be dispatched within 48 hours using this method.

PRIVACY GUARANTEE

Mustang Records Enterprises Pty Ltd guarantees that we will not rent or sell your name, address, email address or personal information to any third party and that any personal data you provide to us, such as your email address, will remain confidential and we will not pass it on to any third party without your permission.

ORDERING.

Mustang Records provides the following ordering options:-

- Via the shopping cart.

- Or if you are uncomfortable with ordering over the internet , we can send you an order form.

Please email and request an order form which will be sent via an email attachment or by post, or simply download it here (click here). Return the order form to Mustang Records Enterprises Pty Ltd, P.O. Box 2133, Bayswater, Victoria 3153, Australia together with your payment using any of the methods mentioned above. If emailing the order form back to us, please ensure you indicate on the order form your method of payment.

- You can also place orders over the phone from within Australia by dialling (03) 9720 1213. (please leave message if phone is unattended)

When using the latter methods goods will be shipped once payments are cleared which may take up to 7 (seven) days.

IMPORT CDs & DVDs.

Items listed in our catalogue and marked as "Import" if not in stock may need to be ordered from overseas and may take from 2 - 4 weeks to be dispatched.


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